Challenges in pharmacy chain management
- Inventory control: Managing drug inventory, especially those with expiration dates, is often difficult due to continuous import and export of goods, easily leading to excess, shortages, and waste.
- Compliance with legal regulations: Increasingly strict and complex pharmaceutical regulations have made it difficult to manage reports related to pharmaceuticals, pricing, and origin.
- Customer management: Difficulty in managing dispersed customer data, lack of analytical tools and personalized service, and control over promotional programs lead to the loss of loyal customers and decreased competitiveness.
- Technology: Outdated management systems and poor security make operations and data protection difficult.
- Chain store management: Lack of real-time visibility into sales, profit, and operational efficiency at each store hinders effective chain-wide control, leads to delayed decision-making, and makes it difficult to promptly identify underperforming sales points.
Are you a pharmacy chain owner? Are you facing challenges? Let's explore our comprehensive pharmacy chain management solutions!
- Point of Sale (POS) Management
- National Prescription System & Pharmaceutical Authority Database Integration
- Shipping Carrier Integration
- Inventory Management
- Purchasing & Sales Management
- Accounting
- Customer Relationship Management (CRM)
- Reporting
All-in-one pharmacy chain management system
Intelligently manage all aspects of your pharmacy chain on a single platform.
Inventory Management
- Batch and Expiry Date Tracking: Detailed monitoring of product batches and their expiry dates, with automated notifications for items nearing expiration.
- Packaging Unit Management: Supports multiple units of measure (e.g., tablets, blisters, boxes, bottles) and manages the quantity of smaller units within larger packaging (e.g., 1 box = 10 blisters, 1 blister = 10 tablets).
- GPP (Good Pharmacy Practice) Compliance Support: Ensures drug storage and preservation processes adhere to GPP standards.
- Accurate Inbound-Outbound Control: Provides detailed management of all inventory receipt and issuance transactions, along with a complete history for each item.
- Integrated Automated Stocktaking: Real-time synchronization of inventory data, facilitating rapid stock counts using mobile devices.
- Barcode Integration: Supports barcode scanning and printing for more efficient product management.
- Detailed Inventory Reports: Delivers comprehensive stock reports and optimized inventory level forecasts.
Purchase Management
This system provides comprehensive purchase order and supplier management with seamless inventory integration, enabling intelligent planning and automated restocking based on demand. It also facilitates precise cost and invoice management through detailed reporting to optimize procurement strategies and reduce expenses.
Sales Management
The system enables easy sales order management, from creation and tracking to supporting multiple payment methods. Barcode scanning accelerates the sales process, while tight integration with inventory management ensures real-time stock updates and timely alerts. Additionally, it delivers detailed reporting and analytics to help businesses optimize their strategies.
Accouting Management
- Automatic Income and Expense Management: Record and manage income from sales, purchases, and business expenses.
- Accounting and Financial Reporting: Automatically generate financial reports such as income statements, balance sheets, and cash flow statements.
- Customer and Supplier Debt Management: Track accounts receivable and payable, and send automatic reminders when payments are due.
- Integration with Other Systems: Sync with purchase, sales, and inventory modules to ensure financial data is accurate and up-to-date.
Customer Relationship Management (CRM)
- Customer Information Management: Store detailed customer information and group them based on needs or transaction value.
- Track Sales Opportunities: Manage and update the status of business opportunities from start to finish.
- Automated Customer Care: Send automated emails or SMS to nurture customers and notify them about promotions.
- Appointment and Reminder Management: Schedule appointments and remind staff to perform customer care tasks
Reporting
- Revenue & Profit Reports: Include revenue by period, product performance, sales channel analysis, and overall profit overview.
- Inventory & Stock Reports: Detail current inventory levels, expiry alerts, inventory turnover, optimal stock analysis, etc.
- Sales & Customer Reports: Cover employee performance, customer loyalty, and order status.
- Purchase & Supplier Reports: Provide purchase history by supplier and supplier performance.
- Financial Reports: Encompass accounts receivable/payable, cash flow, income statements, and balance sheets for a comprehensive financial overview.
- Custom Report Creation: Users can create and save personalized report templates according to specific needs. Data is clearly presented using charts and graphs for easy understanding and to support quick decision-making.
- Data Export: Supports exporting reports to various formats (PDF, Excel, CSV) for further analysis or sharing.
Flexible customization as required
Flexible customization to meet specific requirements and optimize your unique operational processes.
Integrating prescription lookup
Provide API to integrate many other systems
Integrate e-commercechannels(Shopee,ZaloOA)
Integrate Diverse Features
Project Management
Plan, track progress, and allocate project resources efficiently.
Human Resource
Automate recruitment, attendance tracking, payroll, and employee record management efficiently.
Email Marketing
Create, personalize, and automate email campaigns to effectively reach customers.
Why choose us?
Experienced in IT industry
Our personnel with over 20 years of experience in IT industry have been providing a wide range of comprehensive IT services, from consulting to implementing meeting the highest level of requirements.
Innovative Technology Stack
Eliminate manual paperwork processes. Save operating time. Automatic/Semi-automatic working steps are repetitive in nature according to a rule. Reduce personnel costs. Standards and unification of operating procedures of departments.
Tailored Solutions
At Sota Solutions, we're experts at creating custom solutions just for you. We get your logistics struggles and make sure our solutions fit perfectly, making your work smoother and better.
Unleash your growth potential
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