Forum | SotaERP

Unlocking the Power of Online Forums

User-friendly - Connecting the community and sharing knowledge

What can you do with a Forum management app?

Drive more traffic to your website

Discussions are indexed and findable through search engines.

Rank for more keywords and improve your SEO with fresh content created by your community everyday. Search engines like Google are always rewarding websites that provide unique and regular content.

Anticipate your customers' needs

Spot and take advantage of the hot topics.

Keep track of your customers' needs and wishes by analysing the hottest, most viewed and most shared topics. The forum is integrated with Google Analytics to help you keep track of likes and shares - even outside of your website.

Give your visitors the information they need

Encourage collaboration and generate insightful discussions

Position your website as a reliable source of information and solve your visitors' problems by providing them the information they need. Make sure everyone benefits from the discussions and answers generated and becomes an expert in your specific field. Let them share rich media in a breeze.

Better than a helpline or a FAQ section, a forum will allow your customers to ask questions and find answers quickly, without wasting time on the phone, saving you money! It's the most powerful database you can find. Your employees and your whole community will take part!

Provide outstanding customer satisfaction

Improve your product support and reduce your workload

Keep your community engaged and your content relevant

Use motivational triggers to reward your contributors.

Grant badges to your members for their questions, answers, shares, likes and votes to reward the most active ones. Set up a moderation system with Karma points to give your most active members access to more functionalities and to reduce spamming messages.