Generate leads/opportunities

Main way to generate new leads or opportunities for your business are through email aliases. Odoo automatically creates leads in your CRM whenever someone sends a message to a Sales Team email alias.

Configure email aliases

Each Sales Team can use its own unique email alias to generate leads/opportunities. Any email sent to a Sales Team’s email alias will automatically create a lead (if leads are activated in your CRM settings) or an opportunity in the pipeline for that particular team. Configure custom email aliases on the configuration page for each Sales Team by navigating to CRM ‣ Configuration ‣ Sales Teams.

Configuring Sales Teams